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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the tradition of giving a neighbor a key to your house into the technological age. It removes the need for actual keys or keypad codes and allows you to control who can access your Ocala home and for what timeframe. Find out more about how to incorporate it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to feed your pets, get your mail, or tend to your plants when you leave town. Before, you would simply supply them with a key to your house. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to worry about misplaced keys or doors left unsecure. 

What you’ll need is an ADT home security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You grant access to a trusted person, like a family member or neighbor, through the ADT+ app.
  2. Following that, you define permissions. You can provide neighbors with timed access, permitting them to enter and depart during a particular timeframe, or event-based access. For example, if a delivery is delivered, the system can unfasten the door to let them take it in once it authenticates them.
  3. Once you’ve programmed access, your Google Nest Doorbell camera with familiar face functionality identifies your neighbor when they proceed toward the door.
  4. Your ADT system will disarm and unlock the door when the approachee is authenticated as an approved user.
  5. You are sent immediate updates as your friend, neighbor, or family member enters and departs. The app also offers a detailed log. 
  6. After the trusted neighbor exits, your smart door lock automatically secures to safeguard your home.

You can authorize access for anyone you would like, such as a dog walker, a maintenance worker, or a companion who comes over when you’re out. This tool is also useful during urgent situations, particularly when you’re not around. For instance, if a water sensor trips, your system can provide event-driven access so an individual can enter and switch off the water. Configuring permissions is simple with the intuitive app. 

Make Your Ocala Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is an excellent example of how ADT makes your Ocala home more versatile and secure while simplifying your daily life. This feature isn’t only for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock functionality when you’re wrangling little ones or carrying in sacks of groceries. After you're inside, the door automatically fastens behind you.

Customize Your ADT Home Security System In Ocala With Advanced Tools

Experience features like ADT Trusted Neighbor and smart surveillance with a modern home security system in Ocala from Secure24 Alarm Systems. A nationally known ADT dealer, we’re pleased to bring you the latest innovations from the leading name in home security. Call (352) 325-7261 today to get started. Our skilled team can answer your questions about ADT+, Google Nest cameras, and how to make it all work in unison.